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I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should’ve been either wrapped in plastic or shipped in a plastic envelope.Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate). The seller didn't follow their …Like New insinuates there are no flaws, but marking as good reads as "one or more minor flaws". You shouldn't have a problem getting a refund. Click on the order, press "problem with my order" and click "item not as described" if you want to proceed. If you'd rather keep the item you can leave a review about the damage and rate as you deem fit.I bought an item on Mercari. It arrived broken so I contacted them to report that and the fact that I could not access my account. I was told, by the first person in this event, that someone would contact me to request pictures and other info. I waited for an email that never came so I contacted them again.

That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this…Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Evaluation. As part of the return …Some items on our site are shipped and sold directly from the sellers. If the damaged item was shipped and sold directly from the seller, you will see the option to "Contact the Seller" on the Order Details page. Contacting the seller will result in a faster resolution, as Macy's cannot process returns or exchanges for these items.1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a return for the purchase and you would then go to choose the option that says damaged/missing item.Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it's back on sale.

Moving to a new home can be an exciting experience, but it can also be quite stressful. One of the most challenging aspects of moving is packing. It’s easy to get overwhelmed with ... This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry. Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. ... Shipments using Mercari prepaid labels include insurance up to $200 for loss or damage in transit. Keep it safe. Your private info stays with Mercari. See more of ... ….

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Mercari item arrived damaged. Possible cause: Not clear mercari item arrived damaged.

It was insane!! High anxiety all week because Mercari gives you 3 days for the package to scan if it doesn't originally scan like it should after being marked as dropped off at the post office. I think the buyer can request a refund after those 3 days. Thankfully, my package scanned and arrived on the 3rd day 😭 This has happened to my sister ...Since Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.

Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • Shermeezy . Item never arrived and auto rating went through EXPERIENCE Edit: I contacted Mercari again since my transaction has been auto rated and my package has still not arrived. They were the ones that told me to ...

nickname found in consecutive letters of the alphabet nyt The price this buyer paid, while 4x the original retail, was still more than fair based on what this item tends to go for among collectors. So, within 5 minutes of FedEx delivering it today, she leaves me my first (out of 100+ seller ratings) poor rating and claims I took forever to ship, that it arrived damaged and broken and poorly packaged. lake superior wave forecast duluthbecky g commercials To replace an item: Go to Your Orders and select Return or replace items beside the item you want to replace. Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen. Select the item that you want to replace and select a reason from the Reason for return menu.5. Get Your Money. When the review process is complete or the three-day window is up, the money from the sale should appear in your account. Mercari will try to get you to spend your balance on the platform, but resist the temptation and save your money! You can even set up earnings goals right in the app. paul murdaugh obituary legacy Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the … furosemide davis drug guidehardin county bank savannah tennesseecloverleaf gardens woodbridge nj 07095 Item Arrived Damaged. Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the tail broken. fortnite gif wallpapers 37 votes, 21 comments. 62K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and… nina diaz twinerogers silverplate silverwarebimart ad This is always a difficult question to answer, because most shippers like UPSP and FedEx want the buyer to hold the product, open or assist with a damaged shipping claim and they want photos of the box, the packing materials used and the actual damage to the product being claimed.